Product Safety

We design our range to be as gentle and low-risk as possible. Please follow this guidance for safe use.

Last updated: 23 June 2026

1. Our safety promise

Our range is mechanical-first: most products clean by abrasion and contain no chemicals at all. The only chemical product we sell is a gentle, plant-derived citric acid descaler.

  • We do not sell strong acids, alkalis, or bleach.
  • We make no disinfectant, sanitiser, antibacterial, antiviral or germ-killing claims.
  • Our products are for cleaning, descaling and shining only — they are not medicines or biocides.

2. General safe use

  • Keep all cleaning products out of reach of children and pets.
  • Use in a well-ventilated area.
  • Avoid contact with eyes; if contact occurs, rinse with water.
  • Do not ingest. Not for consumption.
  • Never mix cleaning products together.
  • Wash hands after use and store products securely.

3. Eco citric descaler

Our citric descaler is based on plant-derived citric acid and is readily biodegradable. When using it:

  • Follow the dosing guidance on the pack.
  • Dissolve in warm water; avoid prolonged skin contact.
  • Rinse treated surfaces thoroughly after use.
  • Reseal the pouch and store in a cool, dry place out of reach of children.

4. Tools & brushes

Inspect tools before use, rinse and dry them after cleaning, and replace worn heads or pads. Use the right tool for the surface to avoid scratching delicate finishes — test on a small area first if unsure.

5. Questions or concerns

If you have a safety question about any product, contact us at support@andrewsph.shop before use.